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Professional Services
Cymphonix®-approved resellers offer professional services that provide valuable training
and support for our Secure Web Gateway family of products. Whether you have a
complex network environment and need assistance with installation or you have robust business policies you would like to deploy, Cymphonix Professional Services are
available to meet any customer's diverse needs.
System Configuration and Installation
Our system configuration and installation service offers Cymphonix customers Network
Composer configuration guidance and installation assistance by trained Cymphonix
technicians. You can receive a pre-installation review, remote installation and directory
integration assistance, and additional system training.
System Assessment and Optimization
The system assessment and optimization service maximizes Network Composer systems
for Cymphonix customers. It's done with detailed system review surveys that ensure
recommended settings per policy and other best practices are in place. Training on new
or updated features is included.
System Administrator Training
System Administrator Training provides a personalized Network Composer or Network
Conductor Administrator Training to our customers based on their own system. Our
training is an opportunity for a detailed system review and specific product training
directed by the customer.
24x7 Support Access
For customers in high-demand environments, our service allows Cymphonix customers
to obtain live product support. Access is provided by the Cymphonix North America
Technical Call Center during standard business hours. A 30-minute callback service is available after standard business hours and on weekends, evenings, and holidays.
For more information about Cymphonix Professional Services, complete the following
form. We will put you in touch with an approved Cymphonix reseller.
Contact Professional Services
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